PLAYBOOK
January 10, 2025
Activation loops that stick
LongetivityHealth
# Activation loops that stick
Getting users to return after day 1 is the hardest part of any consumer product. Here's how we engineered 68% D7 retention on Longetivity.
## The baseline was bad
Before optimization:
- D1 → D7: 31%
- Most users set up their profile but never logged a habit
- No clear "next action" after signup
## Three triggers that worked
### 1. Time-to-first-value: <60 seconds
We removed all friction from the first session:
- No email verification required upfront
- Pre-filled habit suggestions based on common patterns
- One-tap log instead of form fills
- Instant visual feedback (streak counter, mood graph)
### 2. Calendar hook
On day 2, we send a calendar invite for "5-min health check-in" that pre-fills their default meeting time. 40% accept rate, and those who accept have 2.3x higher D7.
Why it works: It's a commitment device. People are less likely to ignore a calendar block than a push notification.
### 3. Social proof via cohort
After first log, show: "127 people started tracking this week—you're ahead of 83% of them."
Gamification? Maybe. But it taps into accountability and creates a micro-community feeling.
## Results
- D1 → D7: 31% → 68%
- Weekly active logs per user: 2.1 → 4.7
- NPS: +31 (measured at D14)
## What didn't work
- Email drip campaigns (12% open rate)
- Push notifications after 8pm (immediate uninstall spike)
- Rewards/badges (increased engagement but not retention)
## Takeaway for builders
Activation isn't about more features. It's about:
1. Fast time-to-value
2. External commitment devices
3. Social scaffolding
Ship one trigger, measure, iterate. Repeat.
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